Written by one of the world’s most respected consultants on Lean, this work presents a methodology for value stream mapping that is appropriate for any organi

Written by one of the world�s most respected consultants on Lean, this work presents a methodology for value stream mapping that is appropriate for any organi

Lean production is the gold standard in production systems, but has proven famously difficult to implement in North America. Mass production relies on large inv

The first of its kind—a Value Stream Mapping book written for those in service and office environments who need to streamline operations Value Stream Mapping

The standard belief in books about Lean initiatives and value stream mapping (VSM) is that VSM works well on transactional processes (which are primarily linear