Offers executives, managers, and consultants specific guidelines for developing crisis management programs to help prevent future crises and more effectively ma

Crises aren't real objective events. Instead, Spector demonstrates they are claims of urgency imposed by leaders to assert power and exert control.

International Handbook of Organizational Crisis Management reflects the latest understanding of the field from prominent scholars and practitioners around the g

Drawing on a survey of Fortune 1,000 companies as well as interviews with over 500 managers with crisis management experience, this book gives managers--at all