Health care organizations are challenged to improve care at the bedside for patients, learn from individual patients to improve population health, and reduce pe

For decades, the manufacturing industry has employed the Toyota Production System the most powerful production method in the world to reduce waste, improve qual

The Heart of Leadership challenges the view that new tools, processes, and knowledge are enough to deliver the highest levels of safety, quality performance, em

From Management to Leadership identifies the fundamental interpersonal skills that every health care leader (and aspiring leader) needs to develop in order to b

The challenge of transforming organizational culture is at the heart of many key movements in contemporary healthcare, and understanding culture change has beco