The Nature and Determinants of Customer Expectations of Service

The Nature and Determinants of Customer Expectations of Service
Author :
Publisher :
Total Pages : 28
Release :
ISBN-10 : OCLC:1072930453
ISBN-13 :
Rating : 4/5 ( Downloads)

Book Synopsis The Nature and Determinants of Customer Expectations of Service by : Valarie A. Zeithaml

Download or read book The Nature and Determinants of Customer Expectations of Service written by Valarie A. Zeithaml and published by . This book was released on 1991 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt:


The Nature and Determinants of Customer Expectations of Service Related Books

The Nature and Determinants of Customer Expectations of Service
Language: en
Pages: 28
Authors: Valarie A. Zeithaml
Categories:
Type: BOOK - Published: 1991 - Publisher:

DOWNLOAD EBOOK

The Nature and Determinants of Customer Expectations of Service
Language: en
Pages: 28
Authors: Valarie A. Zeithaml
Categories: Consumer satisfaction
Type: BOOK - Published: 1991 - Publisher:

DOWNLOAD EBOOK

Delivering Excellent Service Quality in Aviation
Language: en
Pages: 214
Authors: Mario Kossmann
Categories: Transportation
Type: BOOK - Published: 2017-03-02 - Publisher: Routledge

DOWNLOAD EBOOK

A practical and realistic guide for both external and internal service providers in an aviation context to implementing an effective way to control the service
Customer Relationship Management and Customer Service
Language: en
Pages: 220
Authors: Adele Berndt
Categories: Business & Economics
Type: BOOK - Published: 2004 - Publisher: Juta and Company Ltd

DOWNLOAD EBOOK

Customer relations management (CRM) is about maintaining long-term customer relationships. This book looks at creating and managing customer relationships and h
International Encyclopedia of Hospitality Management
Language: en
Pages: 709
Authors: Abraham Pizam
Categories: Business & Economics
Type: BOOK - Published: 2005-04-18 - Publisher: Routledge

DOWNLOAD EBOOK

The International Encyclopedia of Hospitality Management covers all of the relevant issues in the field of hospitality management from both a sectoral level: *