This book is a commonsense guide to becoming a reflective practitioner, written by a practitioner for practitioners. Relying on actual practice situations, stor

onflict and Dispute Resolution is a practical guide to understanding dispute resolution theory in the context of organisational, psychological and social work t

"Offers step-by-step expert advice that empowers women to understand and overcome the conflicts they face at work with coworkers and managers"--

How Mediation Works will introduce management and law students as well as businesses to this art of conflict resolution from the behavioral perspective, while a

'Christopher Johns is an internationally recognised pioneer of reflective practice in nursing and health care’ (Nursing Standard) Becoming a Reflective Practi