The Effect of Training, Employee Benefits, and Incentives on Job Satisfaction and Commitment in Part-time Hotel Employees

Download or read book The Effect of Training, Employee Benefits, and Incentives on Job Satisfaction and Commitment in Part-time Hotel Employees written by Caitlin D. Jaworski and published by . This book was released on 2012 with total page 70 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hotels that provide inadequate training exacerbate staff turnover. This is particularly true for part-time employees who make up 25% of the labor force in the hospitality industry. The purpose of this research is to study the effects of training and select employee motivators including incentives and benefits on part-time hotel employees' job satisfaction and overall job commitment. Data were collected using survey methodology from part-time employees at four different properties in Northeast Ohio. Data was analyzed to determine connections between training and job commitment. Results can help hotel managers design effective training programs and offer incentives that part-time employees value most in order to reduce turnover.