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Type: BOOK - Published: 2009-06-04 - Publisher: Routledge
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Type: BOOK - Published: 1993-06-01 - Publisher: Productivity Press
Written for managers, this powerful guide produced by the American Productivity and Quality Center (APQC), outlines the fundamentals for planning, organizing, a
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Pages: 216
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Type: BOOK - Published: 1993 - Publisher: John Wiley & Sons
This is an introduction to a systematic process whereby business managers can compare the efficiency of their own companies, in terms of productivity, quality a
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Pages: 497
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A practical, step-by-step guide to quality assurance and process improvement through benchmarking. It covers benchmarking across different industry areas, with
Language: en
Pages: 344
Pages: 344
Type: BOOK - Published: 1994 - Publisher: McGraw-Hill Companies
Packed with dramatic case studies, this step-by-step guide shows managers how to adopt the seminal benchmarking techniques revolutionizing quality at companies