With the modernization of services offered through the internet, many traditional face-to-face services have adopted new e-service phenomena. Especially prevale

E-Government is the use of information technology particularly web applications to deliver convenient services for citizens, business and government. Government

This book recognizes the uniqueness of the moment; the number of new users of e-services will double during 2015-2018 (moving from 2 billion users mostly from d

Volume 23B includes two chapters covering problems and implementations of solutions in e-services adoption processes in developing nations. These are exciting a

Processing information and analyzing data efficiently and effectively is crucial for any company that wishes to stay competitive in its respective market. Nonli