In today's economy every business executive is looking for ways to reduce costs and improve customer satisfaction. Most of the usual steps, like cutting payroll

The world of logistics has considerably changed due to globalization, modern information technology, and especially increasing ecological awareness. Large Suppl

This book addresses decision making in reverse logistics, which concerns the integration of used and obsolete products back into the supply chain as valuable re

Increasing legislative and environmental pressure requires businesses to become more responsive to products that either have been returned or that are at the en