Making Quality Happen
Author | : R.M. McNealy |
Publisher | : Springer Science & Business Media |
Total Pages | : 199 |
Release | : 2012-12-06 |
ISBN-10 | : 9781461304456 |
ISBN-13 | : 1461304458 |
Rating | : 4/5 (458 Downloads) |
Book Synopsis Making Quality Happen by : R.M. McNealy
Download or read book Making Quality Happen written by R.M. McNealy and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Making Quality Happen presents a user friendly, customer focused approach for implementing Quality Improvement process in any type of organisation. The author draws upon personal experience of workin with over fifty different organisations and shows how to make quality an integral part of your professional life, not an added or extraneous feature.