Evaluating Reference Services
| Author | : Jo Bell Whitlatch |
| Publisher | : American Library Association |
| Total Pages | : 236 |
| Release | : 2000-08 |
| ISBN-10 | : 0838907873 |
| ISBN-13 | : 9780838907870 |
| Rating | : 4/5 (870 Downloads) |
Book Synopsis Evaluating Reference Services by : Jo Bell Whitlatch
Download or read book Evaluating Reference Services written by Jo Bell Whitlatch and published by American Library Association. This book was released on 2000-08 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: With this handy new guidebook, reference luminary Jo Bell Whitlatch outlines practical methods for evaluating and delivering excellent reference service to the technology-savvy library user of today.