Consumer Rights for Everyone

Download or read book Consumer Rights for Everyone written by Pushpa Girimaji and published by . This book was released on 1999-01-01 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: The perfect guide for harried consumers Consumer Rights for Everyone is in essence what it promises to be: Everymanýs guide to consumer awareness. It addresses certain basic questions which all of us have asked ourselves at one time or the other: what does a telephone subscriber do when he gets inflated bills for a period when his phone was not even in working order? What do harassed parents do when their child becomes the victim of a doctorýs apathy? Can a consumer sue a housing society which has fobbed him off with a substandard house? To millions of middle-class Indian consumer courts promise speedy and inexpensive redressal of grievances about deficient services, unfair trade practices and defective goods. In this, the first book of its kind, newspaper columnist and consumer rights activist Pushpa Girimaji provides an exclusive insight into the functioning of the consumer courts and the invaluable service they render, offering advice on the pitfalls to be avoided. Starting with the basics, she gives an explanation of the Consumer Protection Act and details how a consumer can fight his/her own case with or without a lawyer. Case studies and brief summations of court verdicts form the core of the book and touch fields as diverse as housing, health, telecommunications, railways, power supply and insurance. Written in a crisp, accessible style that consciously steers clear of jargon-ridden legalese, Consumer Rights for Everyone should become a valuable handbook for the conscious consumer.