Business Process Management and the Balanced Scorecard
| Author | : Ralph F. Smith |
| Publisher | : John Wiley & Sons |
| Total Pages | : 259 |
| Release | : 2010-06-03 |
| ISBN-10 | : 9780470893128 |
| ISBN-13 | : 0470893125 |
| Rating | : 4/5 (125 Downloads) |
Book Synopsis Business Process Management and the Balanced Scorecard by : Ralph F. Smith
Download or read book Business Process Management and the Balanced Scorecard written by Ralph F. Smith and published by John Wiley & Sons. This book was released on 2010-06-03 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.