The How to Easily Handle Difficult People Handbook is an easy-to read text that breaks down the common types of difficult people, what makes them tick and how t

DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family

Presents advice for dealing with difficult individuals in the workplace, using examples of specific situations along with responses and actions that can be effe

Best-selling author and noted relationship expert, Dr. John Townsend, helps us better understand what makes 'button pushers' act the way they do-and why they wa

Stop letting difficult people drain you of your energy! Learn how to identify and deal with every kind of difficult person effectively in this all-in-one ultima