The biggest problem with productivity in any organization or your own personal life is self-victimization. Have we lost all sense of personal responsibility in

Giving readers the handle they need on the dynamics of victimization, blame and healing, this book enable them to see beyond the guilt, anger, fear, or grief to

Most baseball fans know what links Fred Merkle, Fred Snodgrass, Mickey Owen and Bill Buckner. It's a pantheon of public failure. They would be harder put to say

The blame game, with its finger-pointing and mutual buck-passing, is a familiar feature of politics and organizational life, and blame avoidance pervades govern