The definitive manual for measuring and improving quality and outcomes in crime victim service programs. Written to help providers and administrators design and

This volume examines sentencing hearings in criminal court and the presentation of victim impact statements, as well as child protection cases in juvenile court

Moral Wages offers the reader a vivid depiction of what it is like to work inside an agency that assists victims of domestic violence and sexual assault. Based

Victimology and Victim Assistance offers insights into the criminal justice system from the perspective of often overlooked participants—victims. Delving into