The book describes and analyses the new environment for innovation, it does this with an emphasis on yet uncharted regions within the field of practice-based in

Innovation underpins competitiveness, is crucial to addressing societal challenges, and its support has become a major public policy goal. But what really works

This is the first book that summarizes the 20-year history of service innovation research and combines it with the future need to adopt a systems view in the fi

The purpose of the book is to devise an alternative conceptual vocabulary for studying innovation by stressing the role of social, contextual and cultural persp

The Routledge Handbook of Service Research Insights and Ideas offers authoritative coverage of current scholarship in the expanding discipline of service resear