Organizational defences that exist in most organizations can inhibit organizational performance. This book shows how to diagnose the organization to expose the

Since his 1990 landmark book Overcoming Organizational Defenses, Chris Argyris has extensively researched and written about how well-meaning, smart people creat

Uncovering roadblocks to improvement; Diagnosing and intervening in the organization; Using key learnings to solve problem situations.

Why are your smartest and most successful employees often the worst learners? Likely, they haven't had the opportunities for introspection that failure affords.