Listening is critical in today’s organizations. As recent examples in the #MeToo era and numerous organizational failures and scandals illustrate, the consequ

Embracing listening as a useful tool for strengthening organization-publics and organization-employee relationships, this book offers theoretical and practical

This landmark study proposes and describes how organizations need to create an architecture of listening to regain trust and re-engage people whose voices are u

This book examines the state of strategic communication as a discipline and how it has emerged as a unique area of scholarship in the beginning of the 21st cent

Organizational Change integrates major empirical, theoretical and conceptual approaches to implementing communication in organizational settings. Laurie Lewis t