In a world focused on high tech networking, Darrell Gurney reveals how old-fashioned yet innovative high touch wins hearts, minds, and opportunities for the sav

Also in the 6th revised and improved edition, published by a government-funded publisher involved in EU programs and a partner of the Federal Ministry of Educat

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From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver