Dear Reader This is a book about mobile virtual work. It aims at clarifying the basic concepts and showing present practices and future challenges. The roots of

With the globalization of work and technological advancements in recent years, and with emphasis on service quality today, organizations have changed. Virtual w

The 13th International Conference on Human–Computer Interaction, HCI Inter- tional 2009, was held in San Diego, California, USA, July 19–24, 2009, jointly w

Whilst enterprise technology departments have been steadily building their information and knowledge management portfolios, the Internet has generated new sets

This book records the very first Working Conference of the newly established IFIP Working Group on Human-Work Interaction Design, which was hosted by the Univer