Managing To Be Human is a book about how to manage staff and workload within an organisation while retaining your humanity and consideration for others. It is a

Human resource departments are key components in the people management system of nearly every medium-to-large organization in the industrial world. They provide

Outlines a model of human resource management, discusses employee participation, reward systems, and competency, and shows how to make personnel policies an int

The novel approach of this casebook encourages the student to determine how they would act and work towards a resolution of real-world dilemmas.

Now in its Fourth Edition, Effectively Managing and Leading Human Service Organizations continues to provide invaluable creative ideas for achieving managerial