Related Books
Language: en
Pages: 250
Pages: 250
Type: BOOK - Published: 2013-05-01 - Publisher: AMACOM
You may have your industry’s most prolific product or service in the marketplace, but your customers’ loyalty and checkbooks will only go as far as your cus
Language: en
Pages: 232
Pages: 232
Type: BOOK - Published: 2000 - Publisher: Amacom Books
Based on the popular, breezy approach of the Knock Your Socks Off Service series, the authors provide managers with an upbeat primer on creating a first-class r
Language: en
Pages: 196
Pages: 196
Type: BOOK - Published: 2003 - Publisher: AMACOM Div American Mgmt Assn
Outlines the skills and techniques of providing superior customer service.
Language: en
Pages: 382
Pages: 382
Type: BOOK - Published: 2009-06-17 - Publisher: AMACOM Div American Mgmt Assn
Today’s customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are prepared to
Language: en
Pages: 212
Pages: 212
Type: BOOK - Published: 1998 - Publisher: Amacom
The 10th book in the "Knock Your Socks Off Service" series tells tales (101 of them) of memorable customer service, customer service heroes, and service provide