This book explores the process of interpersonal conflict - from the initial decision as to whether or not to confront differences through to how to plan the act

Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model provides law enforcement professionals with a comprehensive, easy-to-follo

Effective communication is an important element of success for every organization, leader, manager, supervisor, and employee. Good communication skills are a pr

The Dark Side of Interpersonal Communication examines the multifunctional ways in which seemingly productive communication can be destructive—and vice versa�