The Internet is quickly moving from a marketing tool in which businesses and organizations promote sales and awareness, to a core element of any information sys

As the business community trends toward placing a greater priority and value conception on organizational knowledge management and memory, organizations worldwi

Knowledge Management has evolved into one of the most important streams of management research, affecting organizations of all types at many different levels. T

Provides relevant theoretical frameworks, latest empirical research findings, and practitioners' best practices in the area of organizational memory.

As the most comprehensive reference work dealing with knowledge management (KM), this work, consisting of 2 volumes, is essential for the library of every KM pr