This book explores the social dynamics of the interaction between inspectors and their inspectees in the public sector. Government inspectors have a crucial rol

Until the Department of Housing and Urban Development scandal in 1989, the public knew little about federal inspectors general (IGs). Suddenly, Congress, the pr

Probation officers (POs) supervise citizens serving a sanction within the community under conditions restricting their liberty. This thesis proposes two empiric

This timely book utilises the specialised insights and experiences of those who have carried out research on different aspects of social welfare law and policy

On the ground floor of government, citizens interact with teachers, medical staff, police officers and other professionals in public service. It is during these