Implementing Service Quality based on ISO/IEC 20000
| Author | : Michael Kunas |
| Publisher | : IT Governance Publishing |
| Total Pages | : 109 |
| Release | : 2012-10-25 |
| ISBN-10 | : 9781849284431 |
| ISBN-13 | : 1849284431 |
| Rating | : 4/5 (431 Downloads) |
Book Synopsis Implementing Service Quality based on ISO/IEC 20000 by : Michael Kunas
Download or read book Implementing Service Quality based on ISO/IEC 20000 written by Michael Kunas and published by IT Governance Publishing. This book was released on 2012-10-25 with total page 109 pages. Available in PDF, EPUB and Kindle. Book excerpt: Guides you through your ISO/IEC 20000 implementation and certification process.