This book covers the foundations of modern methods of quality control and improvement that are used in the manufacturing and service industries. Quality is key

A statistical approach to the principles of quality control and management Incorporating modern ideas, methods, and philosophies of quality management, Fundamen

"This book is about the use of modern statistical methods for quality control and improvement. It provides comprehensive coverage of the subject from basic prin

The newest edition of an insightful and practical statistical approach to quality control and management In the newly revised and thoroughly updated Fifth Editi

In the past, when goods and services were simpler, measurement of quality was self-evident. As business became more complicated, so too did the implementation o