53,000 people leave churches every week and never come back. Curious, William Hendricks interviewed many of these people and discovered that a craving for spiri

When David Westin became president of ABC News in March 1997, the division was treading water. "It looked like all the really important news was behind us," he

About the Book My Exit Interview provides an alternative that completely changes the sales process, creates a sales team concept, makes everyone an owner, and a

This book is open access under a CC BY-NC 3.0 IGO license. This book comprehensively covers topics in knowledge management and competence in strategy developmen