This is an open access title available under the terms of a [CC BY-NC-ND 4.0] License. It is free to read, download and share on Elgaronline.com. Exploring acad

This book examines a wide range of country experiences, offers examples of good practice, highlights innovative approaches and identifies promising tools (inclu

Co-production and co-creation occur when citizens participate actively in delivering and designing the services they receive. It has come increasingly onto the

The dilemma of democracy arises from two contrasting trends. More people in the established democracies are participating in civil society activity, contacting