The global shift toward delivering services online requires organizations to evolve from using traditional paper files and storage to more modern electronic met

One of the biggest challenges faced by any organization today is that of managing electronic records, a vital but complex undertaking involving multiple roles w

"The fourth edition of this best-selling classic provides a comprehensive discussion of records management concepts and methods as they apply to electronic reco

This book's authoritative blend of theory and practice makes it a matchless resource for everyone in the archives and records management field.

Many organizations are moving away from managing records and information in paper form to setting up electronic records management (ERM) systems. There is a ran