This handbook examines the communication aspects of the management position in academia. Most academic department chairs are not trained in management skills, i

Conflict can appear with varying degrees of intensity or hostility, but if ignored or managed ineffectively, it can slow or jeopardize an institution's success.

This book is a call to action. We spend about eighty percent of our day at work, the rest is at home. If we have a bad day at work we are likely to take that ne

As a new department chair, you face many challenges?chief among them that you likely received little or no formal training in academic leadership. You may feel

Critical Administration: Negotiating Political Commitment and Managerial Practice in Contemporary Higher Education explores the challenges that higher education