Designing the Best Call Center for Your Business
| Author | : Brendan Read |
| Publisher | : CRC Press |
| Total Pages | : 315 |
| Release | : 2005-01-02 |
| ISBN-10 | : 9781040159194 |
| ISBN-13 | : 1040159192 |
| Rating | : 4/5 (192 Downloads) |
Book Synopsis Designing the Best Call Center for Your Business by : Brendan Read
Download or read book Designing the Best Call Center for Your Business written by Brendan Read and published by CRC Press. This book was released on 2005-01-02 with total page 315 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f