Customer Experience Field Manual
| Author | : |
| Publisher | : |
| Total Pages | : |
| Release | : 2020-01-10 |
| ISBN-10 | : 1735314005 |
| ISBN-13 | : 9781735314006 |
| Rating | : 4/5 (006 Downloads) |
Book Synopsis Customer Experience Field Manual by :
Download or read book Customer Experience Field Manual written by and published by . This book was released on 2020-01-10 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a reference field guide for customer experience management professionals to use in their work. It discusses a customer experience management program as a holistic and integrated set of six core functions and offers frameworks for creating a new, or refining an existing, customer experience (CX) management program.