Managing the Customer Experience
| Author | : Shaun Smith |
| Publisher | : Pearson Education |
| Total Pages | : 284 |
| Release | : 2002 |
| ISBN-10 | : 0273661957 |
| ISBN-13 | : 9780273661955 |
| Rating | : 4/5 (955 Downloads) |
Book Synopsis Managing the Customer Experience by : Shaun Smith
Download or read book Managing the Customer Experience written by Shaun Smith and published by Pearson Education. This book was released on 2002 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: You need loyal customers, not just satisfied ones. Managing the Customer Experience: Turn Customers Into Advocatesshows you how to manage your customer experience and reap the rewards.