This unique and up-to-date book serves as a comprehensive tool for those setting up telephone counseling services and those in charge of centers already operati

The use of the telephone as a tool for counselling is increasingly appealing, providing clients with a service that combines accessibility and convenience. But

This volume provides a critical and reflexive view into the counselling profession in India. Counselling and psychotherapy are emergent fields in India; there i

`Well written, well researched... [the book] contributes to undermining ideas of professional hierarchy, in which long-term face-to-face is top of the pile, and