Business Process Orientation: Gaining the E-Business Competitive Advantage provides the "why" and the "how" for building the "horizontal" organization - an esse

This book constitutes the thoroughly refereed post-proceedings of the Second International Conference on Subject-Oriented Business Process Management, S-BPM ONE

Technology in the world today impacts every aspect of society and has infiltrated every industry, affecting communication, management, security, etc. With the e

Process Management is a compendium for modern design of process-oriented companies. A hands-on approach introducing, realizing and continually administering pro

Organisations face many challenges, which induce them to perform better, and thus to establish mature (or excellent) business processes. As they now face global