Make no mistake, etiquette is as important in business as it is in everyday life — it’s also a lot more complicated. From email and phone communications to

Two complete eBooks for one low price! Created and compiled by the publisher, this business skills bundle brings together two important titles in one, e-only bu

While the basics of business etiquette remain the same, there are many situations that need redefinition and rethinking in today’s business world. How do you

Shows how to handle a wide variety of business situations, both difficult and commonplace, in which a person is likely to be judged by their command of correct

Designed to answer specific etiquette questions for the busy professional, this book will become your best quick reference resource for answers on how to deal w