This research monograph brings AI to the field of Customer Relationship Management (CRM) to make a customer experience with a product or service smart and enjoy

The second volume of this research monograph describes a number of applications of Artificial Intelligence in the field of Customer Relationship Management with

Online business has been growing progressively and has become the major business platform within the past two decades. The internet bulldozed the development of

Written by prominent thought leaders in the global fintech space, The AI Book aggregates diverse expertise into a single, informative volume and explains what a