The existence of a goal conflict in the buyer/seller relationship is inherent under a profit motivated system where conventional procurement techniques are used

Examines the Reliability Improvement Warranty (RIW). Consumer and commercial warranty experience does not alone justify optimistic expectations for RIWs; the ef

The reliability improvement warranty (RIW) is a relatively new procurement concept which may potentially make a significant contribution to the Department of De

Consumer and commercial warranty experience does not alone justify optimistic expectations for RIWs; the effect of RIWs in completed DoD programs is inconclusiv