An all-in-one guide that outlines tested results driven planning process.

The PLA Results Series has long served to help public librarians envision, evaluate, and respond to community needs with distinctive programs and services. Buil

This book examines the process of assessing if and how well students and library users are learning from the resources the library provides. The book provides d

Answering two key questions can enhance the effectiveness of current library technologies and ensure that new investments support the library's mission. First,

Carving out new service areas within existing space, forgoing massive additions or expensive new buildings, offers a cost-effective solution for budget-consciou