The How to Easily Handle Difficult People Handbook is an easy-to read text that breaks down the common types of difficult people, what makes them tick and how t

DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family

Stop letting difficult people drain you of your energy! Learn how to identify and deal with every kind of difficult person effectively in this all-in-one ultima

Bloch provides practical advice for interacting with toxic personalities. Whether it's in the workplace, at home, or during everyday interactions, you'll find t

A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people