An electrifying thriller featuring Eve Rossi, head of a secret division of the FBI—one made up of ex-convicts with extraordinary talents, oversized egos, and

Leading authorities on negotiations present the result of years of research, application, testing and experimentation, and practical experience. Principles and

The focus of this book is on dealing with hostage and crisis negotiations and how this can be successfully accomplished in order to save lives. Typically, those

A consultant to the Association of Chiefs of Police, the author analyzes political extremists, fleeing criminals, religious fanatics, estranged or mentally dist

While there are many books on crisis negotiation, most of the current literature focuses on the history and mechanics of this dynamic process, leaving out criti