Special Features: Helps managers · to use outsourcing in meeting today s business challenges· to make the right sourcing decisions - the first time· to achie

This research study seeks to understand the nature of organisational change with respect to offshore outsourcing of information technology services in a multina

Revised for 2009 and beyond, The Black Book of Outsourcing is a comprehensive guide and directory for the evolving field of outsourcing, including expert advice