This simple, easy-to-use book gives managers, supervisors, and team leaders activities to help their teams overcome emotional obstacles and become more effectiv

We've all heard of ""IQ""...but what's ""EQ?"" It's ""Emotional Quotient"" (aka Emotional Intelligence), and experts say that EQ is a greater predictor of succe

Elevate emotional intelligence throughout your organization—and watch profitability, retention, and customer satisfaction soar! Know-it-all bosses, overcompet

Co-published with SHRM. Emotional Intelligence (EI) is a strong indicator of individual, team, and organizational success. But stocking up on emotionally intell