This book is an excellent reference for learning and applying basic quality auditing principles. Examples and checklists throughout the book help make this one

This volume, developed by the Observatory together with OECD, provides an overall conceptual framework for understanding and applying strategies aimed at improv

The value of the ASQ Certified Quality Auditor Handbook, Fifth Edition, is clear. It is designed to help new auditors gain an understanding of the field and pre

Internal quality audits can provide an unbiased view of the processes that directly impact the products and services of an organization. Yet, while most interna