Written by best-selling authors in their field, the fifth edition of Operations and Process Management inspires a critical and applied mastery of the core princ

Revised edition of: Operations and process management / Nigel Slack ... [et al.].

Approaching the subject from a truly managerial perspective, this brand new text provides clear and concise coverage, whilst the fully updated accompanying CD p

Operations management is important, exciting, challenging ... and everywhere you look! Important, because it enables organisations to provide services and produ

Written by best-selling authors in their field, the Fourth Edition of Operations and Process Management inspires a critical and applied mastery of the core prin