This book provides information on government performance in fostering open and inclusive policy making in 25 countries.

Complex policy issues cannot be solved by government alone. Delivering high-quality public services at the least cost and achieving shared public policy goals r

This book highlights policy lessons in using ICTs to provide information, opportunities for consultation and public participation in policy-making. It includes

Public authorities from all levels of government increasingly turn to Citizens' Assemblies, Juries, Panels and other representative deliberative processes to ta

This book examines a wide range of country experiences, offers examples of good practice, highlights innovative approaches and identifies promising tools (inclu