Today stakeholders demand accountability from government and nongovernmental human service organizations. Performance measurement has become the major method of

Government and nongovernmental human service organizations are under increasing pressure to demonstrate that their programs work. As stakeholders demand more ac

Textbook on evaluation and methodology of social service programmes - discusses research programmes, management information systems, assessment of community nee

There is growing interest in using performance measurement as a means of holding federal, state, and local health agencies accountable for their use of public f

Measuring the Performance of the Hollow State is the first in-depth look at the influence of performance measurement on the effectiveness of the federal governm