Managing Digital Governance provides public administrators with a comprehensive, integrated framework and specific techniques for making the most of digital inn

Few organizations realize a return on their digital investment. They’re distracted by political infighting and technology-first solutions. To reach the next l

The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively

Digital Governance provides managers with a simple and jargon-free introduction to the impact that digital technology can have on the governance of their organi

Digital Government: Managing Public Sector Reform in the Digital Era presents a public management perspective on digital government and technology-enabled chang